Vendor FAQs


FAQs for Vendors on Trade Halal website

  1. How do I become a vendor on your platform?     
    To become a vendor on our platform, you can start by filling out our vendor application form. Once submitted, our team will review your application and get back to you with further instructions.
    1. What are the requirements to become a vendor?
    We welcome vendors from various backgrounds and industries. However, we typically look for vendors who offer high-quality halal products, have excellent customer service, and comply with our terms and conditions.
    1. Is there a fee to become a vendor?

    There is a 25$ fee to become a vendor on our platform. However, upon approval, there may be certain fees associated with listing products or selling on our platform These fees will be communicated to you during the onboarding process.

    1. How long does the vendor approval process take?

    The vendor approval process typically takes around two days from the time you submit your application. However, this may vary depending on the volume of applications we receive and the thoroughness of our review process.

    1. What happens after I submit my vendor application?

    After you submit your vendor application, our team will review the information provided. If we require any additional details or clarification, we will reach out to you via email. Once your application is approved, you will receive further instructions on how to set up your vendor account and start selling on our platform.

    1. Can I sell products from multiple categories as a vendor?
    Yes, you can sell products from multiple categories as a vendor on our platform. However, we encourage you to ensure that your products comply with our guidelines and standards for each category.
    1. What kind of support do you offer to vendors?

    We offer comprehensive support to our vendors, including assistance with setting up your vendor account, listing products, managing orders, and resolving any issues that may arise. Our dedicated support team is available to assist you throughout your journey as a vendor on our platform.

    1. How do I manage my inventory and orders as a vendor?

    As a vendor, you will have access to a vendor dashboard where you can manage your inventory, update product listings, track orders, and communicate with customers. Our platform is designed to provide you with all the tools and resources you need to efficiently manage your business.

    1. What are the benefits of selling as a vendor on your platform?
    As a vendor on our platform, you will benefit from exposure to a large customer base, access to valuable insights and analytics, marketing support, and seamless order management. Additionally, you will have the opportunity to grow your business and reach new customers in a thriving marketplace.
    1. How can I contact your team if I have additional questions?
    If you have any additional questions or need further assistance, please feel free to contact our support team at info@tradehalal.ca. We're here to help and support you every step of the way!
    1. How does the vendor and product verification process work?
    We take the quality and authenticity of products on our platform very seriously. Upon submission of your vendor application, our team conducts a thorough review of your business credentials, product quality, and authenticity. We may request additional documentation or samples to verify the legitimacy of your products. Once your business and products have been verified, you will receive confirmation and be able to start selling on our platform. This verification process helps maintain the integrity of our marketplace and ensures a positive experience for both vendors and customers.